Last updated: 02/21/2026
WHO WE ARE PanRitual ("we", "us", or "our") operates the website https://panritual.com/ (the "Site"). We specialize in the sale of handpans and high-quality accessories. This document describes the general terms and conditions governing your use of our Site.
ACCEPTANCE OF TERMS By accessing and using our Site, you confirm that you agree to comply with these Terms of Use. If you do not accept these terms, please do not use our Site. We reserve the right to modify these terms at any time; continued use of the Site after such modifications constitutes your acceptance of the updated terms.
SITE USE LICENSE Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, and non-transferable license to access and use our Site for personal and non-commercial purposes.
DEFINITIONS To clarify certain terms used in these Terms and Conditions:
Cookie: A small data file generated by a website and saved by your browser, used to identify your browser, provide analytics, and remember certain information about you, such as your language preference or login information.
Company: When this policy refers to "Company", "we", "us", or "our", it refers to PanRitual, 4013, 1007 N Orange St. 4th Floor, Wilmington, DE, New Castle, US, 19801, responsible for your information under these Terms and Conditions.
Country: The location where PanRitual or its owners/founders are based, here the United States of America.
Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can access the Site and use the services.
Service: Refers to the services provided by PanRitual as described in the relevant terms and on the Site.
Third-Party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and other third parties providing content or products that may be of interest to you.
Website: The PanRitual website accessible via the URL https://panritual.com/.
You: The person or entity registered on PanRitual to use the services.
USER RESPONSIBILITIES You agree to:
Provide accurate, current, and complete information when creating an account or placing an order.
Maintain the security of your account by protecting your password and limiting access to your account.
Notify us immediately of any unauthorized use of your account or any other security breach.
Take responsibility for all activities carried out through your account.
RESTRICTIONS You agree not to, and will not allow anyone to:
License, sell, rent, assign, distribute, transmit, host, outsource, disclose, or commercially exploit the Site, or make the platform available to any third party.
Modify, create derivative works from, disassemble, decompile, decrypt, or reverse engineer any part of the Site.
Remove, alter, or obscure any proprietary notices (including any copyright or trademark notices) of PanRitual or its affiliates, partners, suppliers, or licensors.
INFORMATION WE COLLECT We may collect personal information when you:
Create an account
Place an order
Sign up for our newsletter
Contact customer service
Types of information collected:
Personal information: Name, email address, mailing address, and phone number.
Payment information: Credit card information is processed securely by third-party providers.
Non-personal information: Browser type, device type, IP address, pages visited, and time spent on the site.
RETURN AND REFUND POLICY If you are not satisfied with your purchase, please contact us at contact@panritual.com within 30 days for a return or exchange. Products must be returned in their original condition and packaging.
LIMITATION OF LIABILITY In no event shall PanRitual be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or any product purchased on it.
INDEMNIFICATION You agree to indemnify, defend, and hold harmless PanRitual, its affiliates, and employees from any claims, losses, liabilities, damages, or expenses (including reasonable attorney's fees) arising from your use of the Site or your violation of these Terms.
YOUR SUGGESTIONS Any suggestions, comments, ideas, improvements, or proposals (collectively, "Suggestions") you provide to PanRitual regarding the Site shall remain the exclusive property of PanRitual.
PanRitual is free to use, copy, modify, publish, or redistribute these Suggestions for any purpose and in any manner, without attribution or compensation.
YOUR CONSENT By using our website, creating an account, or making a purchase, you expressly consent to our Terms and Conditions.
LINKS TO OTHER WEBSITES These Terms apply only to the Services. The Services may contain links to other websites not operated by PanRitual. We are not responsible for the content, accuracy, or opinions expressed on those sites. Your browsing and interactions on those sites are governed by their own rules and policies. These third-party sites may use their own cookies or methods to collect information about you.
COOKIES PanRitual uses "Cookies" to identify areas of the site you have visited. Cookies improve the performance and functionality of the Site but are not essential to its use. Without these Cookies, certain features (such as videos) may not be available, and you would be required to enter your login information on every visit. Most browsers allow you to disable Cookies, but this may limit the proper functioning of the Site. We never place personally identifiable information in Cookies.
CHANGES TO TERMS We may update these Terms of Use from time to time. Any changes will be posted on this page with the updated date. We encourage you to review these Terms periodically to stay informed of your rights and obligations.
CONTACT US For any questions regarding these Terms of Use, please contact us:
Email: contact@panritual.com Phone: +44 7575 861237 Contact form: contact form Address: 4013, 1007 N Orange St. 4th Floor, Wilmington, DE, New Castle, US, 19801